Support | Southern-Minds

How It Works

Fast, reliable support for all our products.

Fill the form

Select your product, describe the issue, and set a priority level.

Get a ticket reference

You'll receive a unique ID like SM-20250508-4821. Keep it for follow-ups.

We'll be in touch

Our team reviews and responds within 1–2 business days.

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Prefer Email?

Write directly to support@southern-minds.com

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Products Supported

pplHRM · EFM · FDD · IFP · Virtual DR · RunX · iMonitor · StoreXpass · Function Manager · Smazzon

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Staff Access

Southern-Minds team: Open Admin Dashboard →

Submit a Support Ticket

Fields marked * are required.

First Name *Required

Last Name *Required

Email *Valid email required

Phone (optional)

Organisation (optional)

Product * Required

Category * Required

Product Version (optional)

Subject *Required

Describe the Issue *

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Please describe the issue (min 10 chars)

Priority *

Attachments (optional — max 3 files, 5MB each)

📎 Click to upload or drag & drop
JPG, PNG, PDF, TXT, LOG, ZIP, DOC — 5MB max each

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Ticket Submitted!

We've received your request and will respond within 1–2 business days. Save your ticket reference below.

Your Ticket Reference

SM-000000

📋 Click to copy reference

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